Should a dispute arise between us and a client who is a consumer arising from a contract for the provision of services, which cannot be resolved by mutual agreement, the client may submit a proposal for out-of-court dispute resolution to the Czech Bar Association, based at Národní tř. 16, 110 00 Prague 1. The terms of out-of-court settlement of consumer disputes are set out in the Consumer Protection Act and can also be found on the website of the Czech Bar Association www.cak.cz.